KİTAPLIKTAN BİR ESER
Kalite Yönetimi ve Planlaması
-Toplam Kalite Yönetimine Giriş -Temel Kalite Kavramları -Sürekli Süreç İyileştirme -Toplam Kalite Yönetiminin Kültürel Temeli -Toplam Kalite Yönetimi İçin İstatistik -Kalite Planlaması -Kalite Kontrolü…
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